Product & Design Consultant

Based in San Diego, CA

Product Design | Director | Manager | Lead

Product Designer with 20+ years of experience building user-centered digital products. Expert in UX design and product strategy. Proven ability to lead cross-functional teams.

EXPERIENCE

Product Design Consultant

• Contract | Freelance | Jun 2024 - Present

• • AI/LLM Augmented Design
• • UX Audit & Heuristic Review (fast-turnaround assessments to uncover friction)
• • Full Product UX Design (MVP to scalable systems)
• • UI Design & Prototyping
• • Content Design & UX Writing
• • Design System Development (tokens, component libraries, governance)
• • UX Research: Interviews, wireframes, journey maps, and insights synthesis
• • Team Coaching / DesignOps Support
• • Front-end Development HTML/CSS, WordPress, Squarespace, Webflow

Director of Product Design

• Pittbos LLC | Sep 2021 - Jun 2024

• • Grew Business from 0 to 100+ monthly recurring corporate subscriptions.
• • Drove product design strategy and UX execution for two B2B SaaS products.
• • Spearheaded customer research & iterative design, increasing user adoption by 30% and improving retention.
• • Shaped roadmap and prioritized initiatives using user insights and business goals.
• • Mentored a team of designers & developers, introduced design systems, and improved delivery workflows.
• • Created Design System that enabled developers to rapidly iterate on UI and accelerate the design process and speed time to market.

Product Design Lead

• Viasat - Global Business Solutions | Feb 2017 - Jul 2021

• • Defined UX strategy for enterprise satellite-internet services.
• • Led team conducting research, wireframes, and prototypes for end-to-end experiences.
• • Streamlined key workflows, improving self-service adoption and reducing customer friction.
• • Created initial design system to standardize UI components and reduce design-debt.
• • Integrated WCAG 2.1 accessibility standards into UX workflows.

Director of UX and Design

• Shopswell Inc | Apr 2015 - Dec 2016

• • Directed product and UX for a consumer-facing e-commerce discovery platform.
• • Integrated social content, community curation, and retail data to enhance the shopping experience.
• • Drove design from concept to launch, growing from 0 to +100,000 monthly active users.
• • Oversaw creative direction, front-end design and development (HTML/CSS), and branding initiatives.

Product Designer - Contract

• TruMed Systems | APR 2015 – DEC 2015

• • Collaborate with product and engineering teams to define product requirements and deliver user-centered solutions for the Accuvax product line of robotic vaccine systems.
• • Translate complex, regulated workflows into intuitive, compliant, and scalable designs.
• • Employed Adobe Design Suite to deliver high-fidelity prototypes and design specifications that bridged software and hardware interaction.
• • Adherence to FDA or HIPAA regulations in design constraints.

Product Designer - Contract

• HundredX | AUG 2013 – AUG 2015

• • (Formerly Goodsnitch: Home of the Heromaker)
• • Used Adobe Creative Suite to design end-to-end user experiences across web applications, from early discovery through polished execution.
• • Translated abstract business goals and data flows into intuitive, user-friendly interfaces.
• • Partnered with engineering to ensure accurate implementation of design specs and interactions.
• • Advocate for the user in cross-functional discussions, balancing usability with business priorities.

Senior Product Design Lead / Creative Director

• Good Technology / Intercasting Corporation | Jun 2006 - Mar 2013

• • Led UX and interface design for mobile messaging and enterprise apps.
• • Integrated services with Facebook, LiveJournal, and Twitter for millions of users.
• • Managed team collaboration between design and engineering.
• • Certified Scrum Master driving agile product delivery.

• Kintera, Inc. | Product Manager (2005)
• CNET Networks | Transition Manager (2004)
• Vivendi-Universal / MP3.com | Product Manager (1999-2004)